Terms of service

TrenzBuy Terms & Conditions

Welcome to TrenzBuy. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

  • By using our website, you confirm that you are at least 18 years old or using it under parental supervision.
  • We reserve the right to update, modify, or replace any part of these terms at any time without prior notice.

2. Products & Pricing

  • All products listed on TrenzBuy are subject to availability.
  • We reserve the right to change prices or discontinue products at any time without notice.
  • We strive for accuracy, but errors in product descriptions, pricing, or images may occur.

3. Orders

  • Once you place an order, you will receive a confirmation.
  • We reserve the right to cancel or refuse any order due to:
    • Product unavailability
    • Pricing or listing errors
    • Suspected fraudulent activity

4. Payments

  • We accept secure payment methods (UPI, cards, net banking, etc.).
  • Orders will be processed only after successful payment confirmation.

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to location or external factors.
  • TrenzBuy is not responsible for delays caused by courier partners or unforeseen circumstances.

6. Returns & Refunds

  • Returns are accepted within 3–5 days of delivery.
  • A mandatory unboxing video is required for damaged or incorrect product claims.
  • Refunds are processed after product inspection.
  • For full details, please refer to our Return & Refund Policy.

7. User Responsibilities

  • You agree not to:
    • Use the website for illegal or unauthorized purposes
    • Provide false or misleading information
    • Attempt to harm or disrupt the website

8. Intellectual Property

  • All content on TrenzBuy (logos, images, text, designs) is the property of TrenzBuy.
  • You may not copy, reproduce, or use any content without written permission.

9. Limitation of Liability

  • TrenzBuy is not liable for:
    • Any indirect or incidental damages
    • Losses caused by misuse of products
    • Delays or failures beyond our control

10. Privacy

  • Your personal information is handled according to our Privacy Policy.
  • We ensure reasonable protection of your data.

11. Governing Law

  • These Terms & Conditions are governed by the laws of India.
  • Any disputes will be subject to the jurisdiction of the appropriate courts in India.

12. Contact Us

For any questions or concerns:

  • Email: trenzbuyoffical@gmail.com